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Using Focused Conversation in the Classroom

University of Redlands

Focused conversation is a method of collecting observations, emotions, interpretations, and decisions from groups that have shared a significant experience. This article reports how the author used focused conversation to discuss the events of September 11 with students in three sections of a master’s-level organizational change class in the week following the Trade Center and Pentagon attacks. It discusses ways of using focused conversation in the classroom and in the workplace in a wide range of applications.

Key Words: conversation • group facilitation • communication • technology of participation • September 11 • classroom discussion • ladder of inference

Journal of Management Education, Vol. 29, No. 6, 833-851 (2005)
DOI: 10.1177/1052562905277969


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