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Journal of Management Education
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Studying and Facilitating Dialogue in Select Online Management Courses

John M. Ivancevich

University of Houston, jivance{at}uh.edu

Jacqueline A. Gilbert

Middle Tennessee State University

Robert Konopaske

Texas State University

Dialogue is arguably one of the most significant elements of learning in higher education. The premise of this article is that online instructors can creatively facilitate dialogue for effectively teaching online management courses. This article presents a dialogue-focused framework for addressing significant behavioral, structural, and technological elements that involve the development and delivery of knowledge and application use (KAU) online management course content. Specifically, the proposed framework and propositions suggest how various antecedents and moderators influence the use of dialogue resources, technology, and student engagement in KAU-type management courses.

Key Words: active learning • dialogue • learning outcomes • listening • knowledge application use (KAU)

This version was published on April 1, 2009

Journal of Management Education, Vol. 33, No. 2, 196-218 (2009)
DOI: 10.1177/1052562908324141


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